Supporting Software Process Improvement with Project Assessments

نویسندگان

  • Jesper Arent
  • Jakob H. Iversen
  • Carsten V. Andersen
  • Stig Bang
چکیده

One of the most popular ways to improve the software development capability in organizations is to embark upon a Software Process Improvement (SPI) program based on one of the existing capability maturity models. Some of the challenges in norm-based SPI are to create commitment to the norm in the organization, to involve all parts of the organization in the SPI program, and to create opportunities for continuous improvement. We suggest the use of project assessments to support SPI programs in addressing these and other important challenges. In this paper we present two techniques to perform project assessments. The two techniques have been tried out in two longitudinal SPI projects and have proven to be effective tools to support improvements to the software development process. The paper contains actual results from applying the techniques in Danske Data and L.M. Ericsson, and we discuss in what ways project assessment support the SPI process in terms of benefits and pitfalls for three important stakeholders in SPI.

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تاریخ انتشار 1999